
At OTC, our mission is to create a holistic approach to hospitality and F&B design — connecting master planning, concept development, operational thinking and technical delivery from the very beginning.
By integrating design expertise with BIM and digital coordination, we create a complete picture of each project early, allowing our clien
At OTC, our mission is to create a holistic approach to hospitality and F&B design — connecting master planning, concept development, operational thinking and technical delivery from the very beginning.
By integrating design expertise with BIM and digital coordination, we create a complete picture of each project early, allowing our clients to make better-informed decisions, reduce risk and deliver spaces that are operationally efficient, commercially considered and memorable for their guests.

We start with the bigger picture — understanding the guest, the brand, the operation and the commercial ambition.
From master planning and F&B strategy through to concept design and technical coordination, we bring every layer together from the outset. By integrating BIM into our design process, we test ideas early, coordinate disciplines
We start with the bigger picture — understanding the guest, the brand, the operation and the commercial ambition.
From master planning and F&B strategy through to concept design and technical coordination, we bring every layer together from the outset. By integrating BIM into our design process, we test ideas early, coordinate disciplines and make informed decisions before they become costly changes.
The result is hospitality design that is creative, coordinated, operationally considered and built to work.

With over 20 years of hospitality design experience, we bring together operational, creative, technical and commercial expertise within one integrated team.
Our operational specialists bring experience across some of the world's leading hotels and resorts, as well as complex office environments and stadium operations. From surveying and
With over 20 years of hospitality design experience, we bring together operational, creative, technical and commercial expertise within one integrated team.
Our operational specialists bring experience across some of the world's leading hotels and resorts, as well as complex office environments and stadium operations. From surveying and assessing existing facilities, identifying operational inefficiencies and developing improvement strategies, through to the master planning and design of new developments, we understand how buildings need to function in practice.
We analyse how people, goods, services, staff and guests move through spaces, translating real-world operational requirements into intelligent design strategies, efficient workflows and better-performing environments.
Our Revit and BIM specialists transform this operational knowledge into coordinated digital models, technical specifications and buildable information — integrating architecture, interiors, foodservice, MEP, structures and specialist systems within a unified design process.
With commercial and construction expertise alongside design, we support projects from feasibility, refurbishment and operational transformation through to tender negotiation, contractor adjudication, appointment, site development, construction coordination and delivery.
From surveying existing operations to delivering entirely new developments — whether a hotel, workplace or stadium — we connect operational strategy, design, technology and construction to create spaces that work in practice, not just on paper.
© 2026 Out There Creatives, a trading name of Lucky Chance Limited. Registered in England and Wales, company no. 14374878.
Operational design and BIM consultancy · UK